Returns & Exchanges
At AM Store, we want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day return policy for unused and unopened products. If your order doesn't meet your expectations, we are here to help you find the perfect alternative or process a full refund.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and receive a return authorization number.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all safety seals are intact, and include the printed return slip inside the box.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing