Frequently Asked Questions
Everything you need to know about your AM Store beauty experience.
Are your beauty products cruelty-free?
Yes, at AM Store we are committed to ethical beauty. All our featured brands and products are 100% cruelty-free and never tested on animals.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your skincare essentials sooner.
What is your return policy for opened products?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you have an adverse reaction, please contact our support team.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Shipping fees and delivery times vary by location and are calculated at the final stage of checkout.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's journey to your doorstep.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless shopping experience.